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My Tigers Tickets

With My Tigers Tickets, you can easily manage your season tickets from a secure and convenient location on Tigers.com.

• Transfer Tickets - Share your tickets with friends, family, colleagues or whomever you like with Ticket Transfer
• Manage Inventory - View a list of all your tickets from one online location
• To Do List - The "To Do" List is the communication network within your My Tigers Tickets account. It is the first thing you'll see when you login and the first thing you should review
• Account Update - Use the My Account Tab to update your account information including password, e-mail address, phone, credit card information, e-mail confirmation preferences, etc.
• Secondary Ticket Marketplace - The Tigers secondary ticket market will now be located on StubHub! - The Official Secondary Ticket Marketplace of the Detroit Tigers
• Postseason Renewals - Ticket Information for Unplayed Postseason Games »

TIGERS SECONDARY TICKET MARKET

StubHub is the Official Secondary Market Ticket Provider for Major League Baseball, the Detroit Tigers and tigers.com.

StubHub is an online ticket marketplace where anyone can buy or sell tickets to any event nationwide. Take advantage of StubHub's nearly 5 million registered users, all of whom will be able to see your tickets.

Season Ticketholders can post tickets for sale through My Tigers Tickets.
Seller FAQ »

TICKET TRANSFER

1. If you have not already done so, select the My Account tab, choose the Transfer Payment Info button and enter the credit card that you would like to store on your account to pay for transfers. You must have a credit card on file to transfer tickets.
2. From the My Tickets Page, select a game, the tickets you wish to transfer and click the "Transfer" button.
   Select a recipient to receive the tickets. Use the convenient drop down list of recipients that you have previously entered, or enter a new recipient.
   
    To add a new recipient, enter the person's full name and e-mail address in the boxes provided.
3. Type a personal message to the recipient, up to 255 characters, in the space provided.
4. Click Transfer. The Recipient will receive an e-mail with your personal message and instructions on how to accept or decline the tickets.
5. A transfer offer may be cancelled at any time before it is accepted.
6. If the recipient accepts the tickets, you will receive an e-mail confirmation along with a personal message from the recipient. Your original tickets will no longer be valid for entry to the selected game and you may destroy them.
7. If the recipient declines the tickets, you will receive an e-mail indicating the offer has been declined along with a personal message from the recipient. Your original tickets will remain valid.

1. Click on the ticket offer that you have received.
2. If you have already accepted at least one transfer, future offers will appear in your To Do List and you will not need to accept from the e-mail offer. Simply select the offer from your To Do List.
3. Enter a personal message to the sender in the space provided (optional).
4. Select Accept if you would like the tickets.
5. Select Decline if you are unable to use the tickets.
6. An e-mail with your personal message will be sent to the person that offered the tickets along with notification of your acceptance or declination.
7. If you accept the offer, the tickets will appear on your My Tickets page.

1. Select Recipient from the Transfer To: drop down box
2. Choose Add New from the Select: drop down box
3. Enter and confirm the recipient's e-mail address
4. Enter and confirm the recipient's name

1. Select Recipient from the Transfer To: drop down box
2. Select the name of the person to whom you wish to transfer

MY TICKETS PAGE

The My Tickets Page is where you will find all of your ticket inventory. From this page, you'll be able to view, manage and track all activity associated with your entire ticket inventory.

1. Click the My Tickets tab
2. Select a month to view the list of upcoming games for which you currently hold tickets in your Tigers account.
3. Click on any game to see a list of the seats that you hold for that event.
4. To update the inventory for a game, select the check box next to the game and click the update button.

• You may filter your inventory list to see only certain types of tickets by selecting the following views:
• All tickets for all upcoming games in your My Tigers Tickets account
• Active tickets only - Defined as tickets that have NOT been transferred to another person OR sold on Tigers Replay and are still valid for admission to the ballpark.
• Transfer tickets only - Defined as tickets that have been digitally transferred to another person or are in a pending transfer offer.
• Tigers Replay tickets only - Defined as tickets that have been sold or are posted for sale on the Tigers Replay.

1. Click on a game in your My Tickets list.
2. Enter a note next to each seat that you wish to track (such as Took Bob and Molly, Tigers won 5-2, etc.)
3. Click Save Description. Your personal notes will appear next to each seat in your Inventory list for future reference.

WHAT IS THE TO DO LIST?

The "To Do" List is the communication network within your My Tigers Tickets account. It is the first thing you'll see when you login and the first thing you should review.

• Process your season ticket renewal
• Accept or decline ticket transfer offers
• Review detailed How To documents that will help you optimize your My Tigers Tickets account.

POSTSEASON REFUND/CREDIT INSTRUCTIONS FOR UNPLAYED GAMES

Season, Partial Season, and Suite Ticket Account Holders:
The amount paid for unplayed games will be automatically applied to your ticket account for the subsequent season if you have selected the "Credit 2013 Season" box on the front of your postseason invoice. You will receive a refund only if you indicate the Refund Option at the time of payment. REFUNDS WILL BE ISSUED ONLY TO THE TICKET ACCOUNT HOLDER OF RECORD BY THE SAME METHOD AS THE POSTSEASON PAYMENT WAS MADE. IF YOUR POSTSEASON INVOICE IS PAID WITH MULTIPLE CREDIT CARDS, MULTIPLE CHECKS, OR A COMBINATION OF BOTH, ANY APPLICABLE REFUND WILL BE ISSUED TO THE ACCOUNT HOLDER OF RECORD VIA CHECK. DO NOT return tickets to the Detroit Tigers, as the barcodes on these tickets have been disabled, and these tickets have no value. Following the conclusion of the 2012 season, please allow 4-6 weeks for refund processing. Processing/Shipping & Handling fees are non-refundable.

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