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Guest Code of Conduct

This information is to help you on your trip to Citizens Bank Park. For additional information about the ballpark, please check out the convenience guide »

Alcholic Beverages

Alcoholic beverages may not be brought into nor taken out of Citizens Bank Park. Guests may be requested to provide photo I.D. when purchasing alcoholic beverages. Alcoholic beverages may neither be taken into nor out of McFadden's Restaurant & Saloon.

Code of Conduct

Guests must refrain from conduct that is inconsistent with the fun, family atmosphere that should prevail at Citizens Bank Park and the Citizens Bank Park experience, including but not limited to: interfering with other guests' ability to enjoy the game; using foul or abusive language or gestures; appearing to be in a drunken or diminished capacity; failure to produce a ticket on request or sitting in a seat for which a ticket is not held; possession of balloons, beach balls, nets or laser pointers; interfering with a ball in play; and throwing objects on or entering the playing field. Violators are subject to ejection and possible arrest.

Each guest is permitted to bring one bag into the ballpark. Bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Major League Baseball security regulations.

1. Composition. Banners and signs must (a) utilize only cloth, paper or other light, flexible materials, rather than be comprised of or supported by wood, metal or other hard materials that could be dangerous in a crowded public setting, (b) not be affixed to or draped over any part of the ballpark structure and (c) be no higher than 4 feet or longer than 8 feet.
2. Display. Banners and signs may be displayed only (a) within the ballpark's seating area, (b) in a stationary manner, (c) so as not to unduly obstruct any person's view of the playing field or interfere with player or umpire sight lines and (d) so as not to obscure ballpark signage. Only one sign or banner may be displayed at any one location.
3. Subject Matter.
   • Recognizing that Citizens Bank Park is a baseball ballpark and not a forum for public discussion, messages on banners and signs may relate solely to one or more of the following subjects, without any unrelated collateral content whatsoever: (i) the game and institution of major league baseball; (ii) a major league baseball team; (iii) the on-field activities and performance of a major league baseball player, coach or manager; (iv) the acts or omissions of the management and other non-player employees of a major league baseball organization, but only to the extent that such acts or omissions may relate to or affect its team's on- field activities and performance; (v) the entity broadcasting a baseball game played at the ballpark and the acts or omissions of the announcers in doing so; and (v) fans' birthdays, engagements, weddings, anniversaries and health.
   • Additionally, banners and signs may not bear a message that (i) is slanderous, (ii) is obscene, vulgar or indecent and inappropriate for viewing by children, (iii) contains "fighting words" likely to provoke a breach of the peace, (iv) contains commercial advertising or commercial product or service identification, or (v) contains derogatory matter relating to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, physical handicap, marital status, or age.
4. Removal. The Phillies reserves the right to require the cessation of any display of a banner or sign that does not conform to these limitations.

To ensure the safety of our guests, glass bottles, cans, hard sided coolers, thermoses and open containers may not be brought into the ballpark. Exceptions: baby bottles and single-serve, soft-sided juice containers and soft-sided coolers that do not exceed the 16" x 16" x 8" size requirement.

Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations. Please be courteous to those guests around you when taking pictures. Camera cases must fit through the bag template and will be inspected prior to entrance into the ballpark. Tripods and monopods are prohibited.

The use of cellular phones and pagers is permitted, provided they do not interfere with another guest's ability to enjoy the game.

All of the following are expressly prohibited on the private property of Citizens Bank Park or in the parking areas that surround it:

• Distribution of leaflets or other printed materials.
• Distribution of products or performing of services, whether for a consideration or free.
• Taking surveys or otherwise interfering with the free movement of guests.

Guests are welcome to keep any foul balls hit into the stands. Please do not interfere with a ball in play, especially those guests sitting at field level. Major League Baseball rules call for the ejection of guests that interfere with a ball in play.

Personal radios and television sets with headphones are permitted inside Citizens Bank Park.

Guests assume all risks and dangers inherent in and incidental to attending a baseball game, whether occurring prior to, during or subsequent to the actual play, including but not limited to injury from thrown or batted balls, thrown bats or fragments thereof and spectators' conduct. Accordingly, neither The Phillies nor their opponent nor any of their respective players nor the City of Philadelphia nor their respective employees, independent contractors and agents shall in any way be liable therefore. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game, including but not limited to the video boards and scoreboards and the activities of the Phillie Phanatic and others.

By City of Philadelphia ordinance, smoking is only permitted in designated areas (First Base Gate, Third Base Gate, Left Field Gate and the East Suite and Club Entrance). Violators may be ejected and/or have their season tickets revoked.

Fold-up strollers should be stored under your seat during the game. If you have a stroller that does not fold up, please check it at Guest Services located behind Section 122 on the Main Concourse and behind Section 318 on the Terrace Level.

Tailgating is only permitted in the parking area south of Zinkoff Boulevard that borders the Wachovia Center.

Umbrellas are permitted inside Citizens Bank Park. Please be considerate of guests around you when using an umbrella.