This information is to help you on your trip to Citizens Bank Park. For additional information about the ballpark, please check out the convenience guide »
Alcoholic beverages may not be brought into nor taken out of Citizens Bank Park. Guests may be requested to provide photo I.D. when purchasing alcoholic beverages. Alcoholic beverages may neither be taken into nor out of McFadden's Restaurant & Saloon.
Each guest is permitted to bring one bag into the ballpark. Bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Major League Baseball security regulations.
Violators are subject to ejection and possible arrest. Repeated offenses will result in the loss of season ticket privileges.
To ensure the safety of our guests, glass bottles, cans, hard sided and Styrofoam coolers, thermoses and open containers may not be brought into the ballpark. Exceptions: baby bottles and single-serve, soft-sided juice containers and soft-sided coolers that do not exceed the 16" x 16" x 8" size requirement.
Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations. Please be courteous to those guests around you when taking pictures. Camera cases must fit through the bag template and will be inspected prior to entrance into the ballpark. Tripods and monopods are prohibited.
The use of cellular phones and pagers is permitted, provided they do not interfere with another guest's ability to enjoy the game.
All of the following are expressly prohibited on the private property of Citizens Bank Park or in the parking areas that surround it:
Guests who would like to discreetly notify our game-day staff of guest services issues (e.g. security needed, spilled drink, medical issue, etc.) may do so by texting "PHILLIES" [space] followed by the issue and location to 69050. For example: PHILLIES drink spilled in section 123, row 15. Text messages are received and responded to by Phillies personnel during all home games.
Guests are welcome to keep any foul balls hit into the stands. Please do not interfere with a ball in play, especially those guests sitting at field level. Major League Baseball rules call for the ejection of guests that interfere with a ball in play.
Guests may not bring any of the following into Citizens Bank Park:
Any such items should be returned to your vehicle and/or discarded. All fans are subject to a search before entering the ballpark.
Personal radios and television sets with headphones are permitted inside Citizens Bank Park.
There is a no re-entry policy at Citizens Bank Park.
Guests assume all risks and dangers inherent in and incidental to attending a baseball game, whether occurring prior to, during or subsequent to the actual play, including but not limited to injury from thrown or batted balls, thrown bats or fragments thereof and spectators' conduct. Accordingly, neither The Phillies nor their opponent nor any of their respective players nor the City of Philadelphia nor their respective employees, independent contractors and agents shall in any way be liable therefore. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game, including but not limited to the video boards and scoreboards and the activities of the Phillie Phanatic and others.
By City of Philadelphia ordinance, smoking is only permitted in designated areas (First Base Gate, Third Base Gate, Left Field Gate and the East Suite and Club Entrance). Violators may be ejected and/or have their season tickets revoked.
Fold-up strollers should be stored under your seat during the game. If you have a stroller that does not fold up, please check it at Guest Services located behind Section 122 on the Main Concourse and behind Section 318 on the Terrace Level.
Tailgating is only permitted in the parking areas south of Pattison Avenue and east of Darien Street.
Umbrellas are permitted inside Citizens Bank Park. Please be considerate of guests around you when using an umbrella.
Firearms, weapons, knives, tasers and other dangerous or hazardous devices or substances (collectively "weapons") are prohibited at Citizens Bank Park, unless carried by an on-duty police officer or otherwise expressly approved by The Phillies. Anyone bringing such a weapon to the premises should return it to their vehicle immediately or check it at the Police Room/Command Center before entering the ballpark.
