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Host your Event at Citizens Bank Park

Policies and Procedures

When holding an Event at the Ballpark, you, our Client, will work with both The Phillies and its designated caterer (the "Caterer").

The Phillies will handle all aspects of your Event related to booking the location, having the space ready for your use and determining the parking arrangements and certain other Ballpark-related elements. The Caterer will handle all the food, beverage and other catering elements.

SECURING YOUR EVENT

In order to secure the date, time and location of your Event, an executed Event Agreement (in the form obtainable from your Phillies representative) must be received by the Phillies, together with payment of the full location fixed fee, in cash or by check, payable to "The Phillies".

FOOD AND BEVERAGE SERVICE

Event menus, room set up arrangements and other details pertaining to your Event should be submitted to your Caterer representative at least 60 days prior to the Event. The Caterer will be happy to plan a menu especially for you and assist you in making the Event a complete success.

No food or beverage of any kind may be brought into, or taken out of, the Ballpark, without prior written approval of the Phillies (which, if granted, may involve additional fees). Therefore a catering contract with the Caterer (in the form obtainable from your Caterer representative) will also be required, together with payment of 50% (or 100%, if booked within 30 days of the Event) of the estimated total catering cost of the Event, payable by cash, credit card or check payable to the Caterer. Any balance due and any adjustment based upon the guaranteed guest count (see below) shall be paid 10 business days prior to the Event and the charge for any guests over the guaranteed count and any applicable extra charges are payable by cash or credit card at the conclusion of the Event.

ADMINISTRATIVE CHARGES AND TAXES

A standard administrative charge of 20% will be assessed by the Caterer on all food and beverage charges. All fees and charges are subject to applicable taxes.

PARKING

Parking arrangements must be made through your Phillies representative. Parking fees may apply. Client and Client's guests may only park in the designated parking area, which is subject to change by the Phillies up to the time of the Event.

GUARANTEED GUEST COUNT

A minimum guaranteed attendance count must be provided to the Phillies and Caterer at least 10 working days in advance of the Event. (If no guarantee is required or given, Client will be responsible for the original number of guests specified in the Event Contract.) Should the Caterer's actual guest count be less than that number, the full fees and charges will still apply. If the actual count exceeds that number, Client will be responsible for additional fees and charges.

CANCELLATION BY CLIENT

Events cancelled by the Client more than three months before the scheduled date of the Event will be entitled to a refund of any advanced deposits received, to a maximum of 50% of the location fixed fee. No refunds will be extended to cancellations within three months of the date of the Event.

CANCELLATION BY PHILLIES AND/OR CATERER

If, due to one of the conditions below, your Event cannot take place as scheduled, the Phillies and Caterer will make every effort to work with you to reschedule the Event on a different date or move the Event to a new location at the Ballpark. If a mutually agreeable rescheduling or relocation cannot be worked out to both Client's and the Phillies' satisfaction, the Phillies and Caterer will refund any deposits received by Client, less any out-of-pocket costs incurred. Neither the Phillies nor Caterer will be responsible for any additional costs incurred by the Client.

Conditions which may cause such a cancellation include:

  • a) a Phillies or Eagles home game is scheduled or rescheduled to be held on the date of the Event;
  • b) the City of Philadelphia or Commonwealth of Pennsylvania exercises its right under the Ballpark Lease to hold a public use event at the Ballpark that conflicts with your Event; or,
  • c) the Event cannot be held due to an "act of God" (e.g. flood, fire, earthquake, etc.) or other factor (such as a labor strike) that is beyond the Phillies' and Caterer's control.
FLOWERS, MUSIC, LINENS

Flowers, music, special linens, etc. can be arranged through your catering representative.

CUSTOM SCOREBOARD MESSAGES, PHANATIC APPEARANCES, TOURS, FORMER PLAYER APPEARANCES, AUDIO VISUAL EQUIPMENT

Any of the above elements may be available for your Event for an additional charge. Please consult your Phillies representative for more information.

DELIVERIES

All deliveries (e.g. flowers, decorations, linens and balloons) must be arranged in advance with your Phillies and/or catering representative.

DECORATIONS

Your Phillies representative must approve, in advance, any items that you wish to bring in for the Event and any signage, banners and decorations Client may wish to use. Nothing may be affixed to walls, ceilings, floors, pillars or other parts of the Ballpark or be otherwise displayed in the Ballpark during or in connection with the Event, without the Phillies' advanced approval. Neither the Phillies nor Caterer is responsible for items left by Client in the Ballpark, or on its grounds.

ELECTRICAL NEEDS

Any special audio, visual, lighting or other electrical needs must be approved by, and arranged through, the Phillies. Special requirements will be subject to additional fees.

COAT CHECK

Coat check arrangements may be made through your Phillies representative. Additional fees may apply.

SECURITY

Additional security may be required for certain events at the Phillies discretion. Supplemental staffing charges will apply.

PROPERTY DAMAGE

Other than for normal wear and tear, Client is responsible for damage to the Ballpark or to the Phillies' and/or Caterer's property arising out of the Event.

PRICES

All prices are subject to change. Prices will only be guaranteed when an Event Agreement and Catering Contract are executed and the payments due at their execution have been paid.

CHANGE IN LOCATION

Should the number of expected guests change, or if unforeseen circumstances arise, making the designated Location for your Event inappropriate, the Phillies and/or the Caterer reserve the right to reassign the Event to a more appropriate location, upon notification to you.

Note: The above information does not apply to game days.