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Group Ticket Policies

DEPOSIT AND PAYMENT POLICIES FOR ALL 2014 GROUP PURCHASES:
PNC Park Photo
  • All group ticket sales are final. No refunds allowed. Exchanges are allowed only in the event of an official rainout or cancellation. For details on the specific policies for a game, please check pirates.com/raincheck for more information.
  • A Gold game requires a minimum non-refundable 25% deposit, with full payment received no later than 45 days from desired game, excluding Opening Day. Opening Day requires full payment at the time of purchase.
  • A Black game requires a minimum non-refundable $300 deposit for every 100 seats purchased, with full payment received no later than 30 days from desired game.
  • A White game requires a minimum non-refundable $200 deposit for every 100 seats purchased, with full payment received no later than 30 days from desired game.
  • To ensure timely ticket delivery, payment in full is due no later than 45 days prior to a Gold game date, or 30 days prior to a Black or White game date, otherwise all unpaid seats will be released.
  • Group discounts are not available on the day of the game or for Gold Games. For an updated list of discount eligible games, please contact the Group Sales department at grouptickets@pirates.com.
  • Placing a group deposit does not guarantee a specific game date or selected seating category. In a scenario in which there is no ticket availability for your first choice of seating category and/or game date the Pirates will offer another seating category and/or game option, but deposits are non-refundable. Please see the official Pittsburgh Pirates ticket policies for more details.
DEPOSIT AND PAYMENT POLICIES FOR GROUP EXPERIENTIAL PACKAGES
Experiences Photo
  • There is a minimum $500 non-refundable deposit required for National Anthem, First Pitch, Field of Dreams, and High School Baseball games.
  • All other Group Experientials require a minimum $200 non-refundable deposit.
  • All experientials require a signed agreement committing to full payment of respective ticket minimums.
  • Full payment for Gold game Group Experientials is required 45 days prior to desired game date.
  • Full payment for Black and White game Group Experientials is required 30 days prior to desired game date.
  • If full payment is not received within the 45 days (Gold game) or 30 days (Black or White game), the group seats will be released, and the group experiential will not be performed..
DEPOSIT AND PAYMENT POLICIES FOR GROUP HOSPITALITY PACKAGES
Hospitality Photo
  • Deposits required for hospitality spaces are non-refundable.
  • To reserve The Deck, a minimum ticket purchase of $1,750 required for Gold games, and $1,500 required for Black and White games.
  • To reserve The Picnic Park, a minimum ticket purchase of $3,000 required for Gold games, and $2,000 required for Black and White games.
  • Full payment for Gold game hospitality packages is 45 days prior to game date; for Black and White games is 30 days prior to game date.
DEPOSIT AND PAYMENT POLICIES FOR SUITE RENTALS
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  • World Series Suites require a minimum $1,000 non-refundable deposit, with full payment 45 days prior to desired Gold game date and 30 days prior to desired Black or White game date.
  • Gameday Luxury Suites require minimum $750 non-refundable deposit, with full payment 45 days prior to desired Gold game date and a minimum $500 non-refundable deposit, with full payment 30 days prior to desired Black or White game date.

*The Pittsburgh Pirates reserve the right to require full payment for your group at any time for any game.

For more information, please contact us at  grouptickets@pirates.com or 1-800-BUY-BUCS with your requests.